Responsible Gaming Policy

Play responsibly at nbajii

Enjoy entertainment safely. nbajii provides you with multiple safe gaming tools — including deposit limits, time-out, and self-exclusion — to keep you protected, because your wellbeing matters to us.

Our Commitment

Let gaming be enjoyable, not stressful

nbajii believes that online gaming is a form of entertainment — not a source of income or a cause of stress. We want every player to play within their own means and time, and to receive the right support when needed.

Responsible gaming is not just about self-control — it means that whenever you need help, nbajii will always be by your side. Our support team is ready to assist in Bengali via live chat, 24/7.

  • Accounts can only be opened by individuals aged 21 and above.
  • SSL encryption and identity verification are mandatory for every account.
  • Easy tools to manage your playing time and spending are always available.
  • Your account can be temporarily or permanently closed at any time upon request.
21+
Age Restriction

You must be at least 21 years old to play games at nbajii. Keeping minors safe from gaming is one of the most important parts of our responsibility.

If a minor in your household uses your device, always log out of your account and keep your password private.

Safe Gaming Tools

Our tools for your protection

nbajii offers several built-in tools to help you keep your gaming under control.

Deposit Limit

You can set the maximum amount you deposit per day, per week, or per month. Once a limit is set, it cannot be increased before the designated time period — this helps you stay within your budget.

Time-Out

Need a short break? Use the time-out feature to temporarily pause gaming activity on your account for anywhere from 24 hours up to 30 days. Your account is reactivated automatically once the break period ends.

Self-Exclusion

If you feel that gaming is having a negative impact on your life, you can apply for self-exclusion at any time. This option covers everything from 6 months up to permanent account closure. No promotional messages will be sent during self-exclusion.

Gaming History and Reports

You can view your complete gaming history, deposit and withdrawal details, and win-loss statistics. Analysing your own gaming patterns is the first step toward responsible play.

24/7 Support

If you run into a gaming problem, our support team is always by your side. Chat in Bengali via live chat — day or night, any time. Reaching out for help is a sign of courage.

Minor Protection

If there are children or teenagers at home, use parental control software on your device. nbajii never allows minors to take part in any gaming activity.

Warning Signs

Recognise the signs of gaming addiction

While online gaming can be enjoyable, it can turn into an addiction in some cases. If you notice the following signs, seek help promptly:

  • You are developing a tendency to place larger bets to try to recover lost money.
  • You are spending less time with family, friends, or on work because of gaming.
  • You are spending beyond your budget or playing with borrowed money.
  • You feel discomfort, anxiety, or irritability when you are not playing.
  • You are hiding the amount of gaming or spending from your family.
  • Your repeated attempts to stop playing have been unsuccessful.
Stay Aware

The golden rules of safe gaming

1

Set a budget

Decide how much you are willing to spend before you start playing. If you lose that amount, do not place extra bets.

2

Set a time limit

Decide in advance how many hours you will play each day or week. Set an alarm so you can stop on time.

3

No betting on emotion

Avoid playing when you are angry, sad, or under stress. Play when you are in a healthy state of mind.

4

Gaming is entertainment — not an investment

Never think of gaming as a source of income. The chance of losing exists equally on every bet.

Step by Step

How to use protection tools

Account Settings

After logging in, go to your profile page. You will find the "Responsible Gaming" section there.

Choose a tool

Select the tool that suits your needs — deposit limit, time-out, or self-exclusion.

Set your limit

Enter the amount or time period and confirm. Changes may take a set amount of time to come into effect.

Get Help

If you have trouble with the settings, contact us via live chat. Our team will help you in Bengali.

Important: Self-exclusion is a serious decision. Once self-exclusion is activated, it cannot be reversed before the designated period ends. We respect this step and actively support it.
Need Help?

We are always by your side

If you have any concerns about gaming — whether for yourself or for a family member — do not hesitate to contact us. Members of our support team are ready to help you with empathy and confidentiality.

Remember: asking for help is not a weakness — it is an act of courage and a sign of taking responsibility for yourself.

Contact Us

Live Chat

24/7 support in Bengali — chat directly from your account.

Responsible Gaming Request

Submit your self-exclusion or account closure request via live chat or email. Requests will be processed within 24 hours.

FAQ

Common questions about responsible gaming

Yes, you can log in to your nbajii account and set daily, weekly, or monthly deposit limits from the "Responsible Gaming" settings. Reducing a limit takes effect immediately. Requests to increase a limit take effect after a set waiting period, which helps prevent overspending in the heat of the moment.

If your account has any balance at the time you activate self-exclusion, you can apply for a withdrawal through support. Depositing or playing games is not possible during self-exclusion. Contact us via live chat for more details.

A time-out is a temporary break — from 24 hours up to a maximum of 30 days. Your account is reactivated automatically once the period ends. Self-exclusion is a longer-term solution — ranging from 6 months up to permanent account closure. If you are concerned about gaming addiction, self-exclusion is the more effective step.

No. nbajii is for people aged 21 and above only. Age verification is mandatory at registration. If we find that a minor has created an account, it will be closed immediately.

For gaming addiction, seeking help from a professional mental health specialist or counsellor is the most effective course of action. The nbajii support team can provide you with initial assistance and guidance. Chat with us on nbajii live chat — we will help point you in the right direction.

A self-exclusion request must be made by the account holder themselves. However, if a family member is struggling with a gaming problem and cannot make the request on their own, please let our support team know — we will do our best to help.

Enjoy the entertainment, responsibly

Enjoy slots, cricket betting, and live casino at nbajii — safely, on your own terms.